In 2023, we were engaged by a humanitarian actor operating in Ukraine to develop a comprehensive ESMF for their shelter, energy, and infrastructure programs. The challenge was to establish a robust risk management system in a highly volatile context where conventional data collection was constrained. We employed a mixed-method approach, combining remote desk reviews of project documents with structured, safety-conscious key informant interviews conducted by our national team with frontline staff and local authorities. To safely gauge community perceptions, we facilitated a series of focused, small-group discussions in secure locations, ensuring we gathered critical input on social and environmental concerns without compromising participant safety. This process allowed us to identify risks—from unsafe construction debris to community tensions over resource access—with direct relevance to the operational reality. The deliverable was a full-programme ESMF, accompanied by practical operational guidance and training for over 15 national staff.
